Help center

Order Placement
How to place an order?+
Place an order online on our website:
Step 1 Use our Search to find the products by their name, the SKU number, or UPC.
Step 2 Select the quantity and add items to your shopping cart.
Step 3 Fill in your shipping and contact information.
Step 4 Process the payment by one of the payment methods available.
Step 5 Your order is complete. Email confirmation will be sent to you automatically.
Call us at (616) 259-5711 to place an order over the phone.
If you have any questions or would like to place an order over the phone, please contact us and our Customer Service representative will reach out to you shortly.
How to place a Purchase Order?+
Purchase orders from educational institutions and governmental bodies are always welcome!
Here are the steps to placing a Purchase Order:
Step 1 Use our Search to find the products by their name, the SKU number, or UPC.
Step 2 Select the quantity and add items to the shopping cart.
Step 3 Fill in your shipping and contact information.
Step 4 On the checkout page, please choose "Purchase Order" as your payment method.
Step 5 Submit your order.
Step 6 Fax your original Purchase Order as well as your organization's letterhead to us or email it to helpdesk@s3stores.com.
Step 7 Advise your accounting department to cut a check payable to S3 Stores, Inc within 30 days upon receiving the order.
All purchase orders are subject to verification.
All purchase orders are tax exempt. The payment terms are Net-30.
Click here to have W-9 form faxed or emailed to your organization.
Can you do expedited orders?+
Unfortunately, at this time we can't process expedited orders (Overnight / Second Day).
How to request a formal quote?+
If you need a formal quote to be sent to your organization, please provide us with the following information:
SKU number and quantity
Shipping ZIP code
Callback number and your email address
The quote will be emailed to you within 24 hours.